Business name:	Kiwibank
Service Category:	Bank
Links:	kiwibank.co.nz    contact details
Regions:	All New Zealand

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1	Post placed by: okaihau1    Overall rating: Very happy
	2 members agreed with this post

Just a few things about Kiwibank that are cool: you can get emails or texts when deposits are made or when balance drops to a certain point : internet transfers to another kiwibank account are instantaneous (great for TradeMe !): you can get cheques scanned straight away at the counter -no need to fill out a deposit form.	Placed: 04/05/2006
	Category: Bank Region: Auckland/Northland (09 area code)

2	Post placed by: rini    Overall rating: Very happy

It cannot be stated too many times how good Kiwibank is. You read about it everywhere, you hear about the awards it receives, you hear from your friends about their experiences. It really IS that good. Shop around, and you will likely find that Kiwibank has got an account that will save you significant dollars. If your situation is such that you are better off with another bank, then great. But many will find that a shift to Kiwibank will be the beginning of a beautiful banking relationship. Good network of branches around the country (though peak time queues at Post Shops with people posting things and paying bills can get frustrating so avoid if at all possible), what I believe to be one of the best (if not THE best) Internet banking service in New Zealand according to many computer/internet experts, and helpful staff on the end of the phone banking line. We haven’t had any bad experiences during our time with Kiwibank, and would expect that any problems that might arise would be handled professionally and promptly based on previous dealings with them. Highly recommended.	Placed: 06/05/2006
	Category: Bank Region: National free call (0800 number)

3	Post placed by: liverpool71    Overall rating: Very happy

applied for home loan, easy to deal with and great rate	Placed: 22/05/2006
	Category: Bank Region: Wellington (04 area code)

4	Post placed by: azazel    Overall rating: Very unhappy
	1 member agreed with this post

Terrible customer service!!! called for assistance on friday and spoke to a friendly Girl that seemed to have no idea about the information i needed and put me on hold not once, not twice but six times to ask questions of someone that knew more. What did I call about you ask?? Setting up an AP via Internet Banking..... Kiwibank needs to buck up its ideas if it wants to be a player!	Placed: 18/06/2006
	Category: Bank Region: All New Zealand

5	Post placed by: wombatnz    Overall rating: Very happy

they made me feel at ease that i could have an account with them with out making me feel non human like other banks do or have done and it was a simple five min appointment and ive cancelled al other account with my other banks and i wont go back thats for sure	Placed: 20/06/2006
	Category: Bank Region: Auckland

6	Post placed by: grandsangel    Overall rating: Very happy

I always get outstanding service at the kawerau branch.the people are always friendly and willing to help.	Placed: 19/08/2006
	Category: Bank Region: Bay of Plenty

7	Post placed by: charmed    Overall rating: Very happy

Love Kiwibank, especially the internet bank which is in real time, is user friendly and reliable	Placed: 19/08/2006
	Category: Bank Region: Northland

8	Post placed by: schiavi1    Overall rating: Very happy

I had a problem, and the lady on the phone sorted it for me very quickly and set me up with internet banking. This to me is wonderful serviec when I find it lacking these days.	Placed: 19/08/2006
	Category: Bank Region: Manawatu

9	Post placed by: elwood    Overall rating: Very happy

I switched to Kiwibank because they have the lowest bank fees, and am really happy with that decision. I also like the friendly, helpful staff at Kiwibank, Manners Mall. They are always busy yet always manage to keep their cool, and have always been helpful whether I have a simple or a complicated transaction.	Placed: 19/08/2006 Edited: 19/08/2006
	Category: Bank Region: Wellington (04 area code)

10	Post placed by: Samara    Overall rating: Very happy

I had a problem with my ATM card. Went to the Alabny branch and the service was friendly and fast. Within 2 days I had a new card and no fees charged for that either.	Placed: 21/08/2006 Edited: 19/08/2006
	Category: Bank Region: Auckland

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