Empower

1	Post placed by: elwood Overall rating: Unhappy

Well, I do get electricity, and I do pay my bills, usually on time. Once this year I knew I’d be a couple of weeks late paying that monthly bill. This left me muttering under my breath - I’d miss out on the Prompt Payment Discount, so-called. Empower add insult to injury. A week after the due date for the Prompy Payment Discount, you get an automated phone call to tell you your account is overdue. The following week (this is two weeks past the due date remember) you get a letter threatening disconnection.	Placed: 19/08/2006
	Category: Power company Region: Wellington